Privacy Policy - Sticker Concierge

1. Information We Collect

When you contact or book with us, we may collect the following information:

Your name, email address, and phone number.
Your event details: type of occasion, location, date, and expected number of guests.
Your design preferences, brand materials (such as logos), and any notes you choose to share.

2. How We Use Your Information

We use this information to:

Respond to your enquiries and provide quotations.
Design your custom stickers and prepare the machine for your event.
Plan, coordinate, and deliver the Sticker Concierge experience.
Communicate with you before, during, and after the booking process.

3. Legal Basis for Processing

We process your personal data based on:

Consent: when you submit your details via our website or email.
Contract: in order to prepare and provide the services you request.
Legitimate interest: to respond to and manage business enquiries.

4. Data Retention

We keep your personal data only as long as necessary to plan and deliver your event, and for a short period afterwards for administrative purposes — typically no longer than one (1) year after the event, unless legal or tax obligations require a longer retention period. Enquiries that do not lead to a booking are deleted within one (1) year of our last contact.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Your Rights

You have the right to:

Access the information we hold about you.
Request corrections to your personal data.
Request deletion ("the right to be forgotten").
Restrict or object to processing.
Withdraw your consent at any time.

6. Contact

For questions or concerns, please contact:

Sticker Concierge E: info@stickerconcierge.com T: +34 618 444 238